Have you heard the definition of insanity explained as “repeating the same thing and expecting different results”?
I have heard it many times. As much as I have heard it and heard others repeat it, I am surprised to see so many examples of it.
Business owners complaining about the lack of or poor quality of employees who continue to repeat the same methods of hiring. Why don’t they try something different?
I witnessed a sales manager explain to his team the solution to them only closing 10% of their appointments was to simply make more appointments. He told them “it’s a numbers game”. I was thinking to myself, “I got a new number for you, how about increasing your closing ratio”! Why wasn’t he exploring that?
Just one more. I sat down with a business owner who is working ninety hours a week and borrowing money to stay afloat. When I ask her what she thought her biggest struggle was, she told that she just needed more clients! When I ask her how she felt about working a 120 hours and borrowing even more money she looked like a deer in the headlights. Why wasn’t she focused on being more efficient, making more profits and running a better business?
My simple answer to these questions is that they have all developed habits! Bad habits in these cases. One of the best habits I think many could develop is to take some time to stop for a moment and learn how to ask for help. Don’t ask for the help that you think you need, ask your peers to help you identify the help you need.
If you are continuously hiring, ask your peers for ideas on how to find more people, how to identify better people and how to retain the good ones. If you are struggling in sales, ask your peers to help you find new ways to get in front of the right people and if you aren’t making enough profits solicit your peers for ideas on how to increase your bottom line. It’s amazing how much knowledge is normally sitting at one of our masterminds and how much they are willing to help when you ask them the right questions.
The next time someone asks you how they can help you and you are not sure how to answer, ask them how they think they may be able to help you?